Payment at Checkout

Seat Haus provides available payment options during the checkout process.

Customers can review the available payment method, products, delivery details and total order amount before completing their purchase.

Payment must be successfully completed or authorized before an order can proceed to processing.

Payment Authorization

An order may begin processing after payment has been successfully authorized and the required order information has been received.

If a payment cannot be authorized or completed, the order may be delayed, placed on hold or cancelled.

Order Total

The checkout page will display the applicable order total before you complete your purchase.

The total may include the product price and any applicable delivery charges or other amounts shown during checkout.

Payment Security

We take reasonable steps to help protect payment and customer information handled through our online store.

Payment information may be processed through secure payment services available at checkout.

We do not intentionally store complete payment credentials on our own website.

Accepted Payment Methods

Available payment methods are displayed during the checkout process. Depending on availability and our checkout configuration, payment options may include:

• Visa
• Mastercard
• American Express
• PayPal
• Shop Pay
• Apple Pay
• Google Pay
• Afterpay
• Zip

These are examples of payment methods that may be available. Only payment options actually displayed at checkout can be used for your order. Availability depends on your store's payment configuration, location and currency.

Currency

Seat Haus is an Australia-based online furniture store. Prices may be displayed in Australian Dollars (AUD).

The currency and final amount applicable to your order will be shown during checkout.

Payment Problems

If you experience an issue while attempting to make a payment, please check that the information entered is correct and that your selected payment method is available.

If the problem continues, please contact our support team with your order details so we can assist you.

Order Cancellation & Payment

If you need to cancel an order, please contact our support team as soon as possible after placing it.

Cancellation requests can only be considered before the order has entered processing or has been shipped.

If an approved cancellation results in a refund, the applicable amount will generally be returned through the original payment method where possible.

Refunds

Approved refunds are handled according to our Return & Refund Policy.

Where possible, refunds are returned using the original payment method used for the purchase.

Incorrect or Duplicate Charges

If you believe you have been charged incorrectly or notice an unexpected duplicate charge related to an order, please contact our support team.

Please provide your order number and relevant transaction information so we can review the issue.

Customer Information

Customers are responsible for providing accurate information during checkout.

• Correct name and contact information
• Accurate billing information
• Accurate delivery information
• Information required to complete payment

We may contact you if additional information is reasonably required to process an order.

Fraud Prevention & Verification

To help protect customers and our business, orders may be reviewed where there are reasonable concerns regarding payment authorization, fraud or unauthorized activity.

Where appropriate, we may request additional information before an order is processed.

Pricing Errors

We make reasonable efforts to ensure that prices and payment information displayed on our website are accurate.

If an obvious pricing or technical error affects an order, we may contact you before processing the order to explain the issue and provide appropriate options.

Australian Consumer Law

Nothing in this Payment Policy is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under Australian Consumer Law.

Your statutory consumer rights continue to apply to eligible purchases regardless of the payment method used.

Changes to This Payment Policy

Seat Haus may update this Payment Policy from time to time to reflect changes to our payment process, store operations or applicable requirements.

Any updated version will be published on this page.