Shipping Destination

Seat Haus currently ships to delivery addresses within Australia.

Standard shipping is provided at no additional charge on eligible orders.

Order Processing

Orders are generally prepared, packed and processed before being handed over to the shipping carrier.

Our standard business days are Monday to Friday, excluding applicable Australian public holidays.

Orders placed after the daily 5:00 PM Adelaide time cut-off, on weekends, or on applicable public holidays are generally processed on the next available business day.

Estimated Delivery

After an order has been processed and shipped, the estimated transit time is approximately 3–5 business days.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather, public holidays and other circumstances outside our control.

Shipping Carriers

The shipping carrier used for an individual order may vary depending on the shipment, delivery destination and available service.

Carrier selection may vary from order to order.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation containing the available tracking information.

Tracking information may take some time to become available after the carrier receives and scans the package.

Delivery Issues

Please make sure your shipping information is accurate and complete before placing your order.

If you notice an address issue after placing an order, contact our support team as soon as possible. We will do our best to assist before the order is dispatched.

If tracking shows that a package has been delivered but you cannot locate it, please first check around the delivery area and any locations where the carrier may have safely placed the package.

If you still cannot locate the shipment, contact our support team with your order and tracking information so we can assist with reviewing the shipment details.

Shipping Delays

While we work to keep deliveries within the estimated timeframe, occasional delays can occur due to circumstances outside our control, including:

• Carrier operations or service interruptions
• Weather conditions
• Public holidays and increased shipping volumes
• Other circumstances outside our control

If your shipment appears significantly delayed, please contact our support team with your order details.

Multiple Shipments

In some circumstances, products from the same order may be shipped separately.

If an order is divided into multiple shipments, separate tracking information may be provided for each package.

Shipping Charges

Seat Haus currently provides free standard shipping within Australia on eligible orders.

• Free standard shipping
• No minimum order value required
• No standard shipping charge on eligible orders

Any applicable shipping charges or available delivery options will be displayed during checkout before your order is completed.

Address Changes

Please carefully review your delivery address before completing your purchase.

If you need to correct an address after placing an order, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Delivery Estimates

Delivery timeframes shown on our website are estimates only and are not guaranteed delivery dates.

Delays may occur because of carrier capacity, weather, public holidays, remote delivery locations or other events outside our reasonable control.

Need Help With Your Shipment?

If you have questions about shipping, tracking, delivery or an existing order, our support team is available to assist.

Please contact us using the email address below and include your order number where applicable.