.sh-shipping-policy {
--sh-navy: #171717;
--sh-gold: #C6A15B;
--sh-text: #555555;
--sh-muted: #777777;
--sh-border: #e5e0d6;
--sh-bg: #F5F5F2;
--sh-white: #FFFFFF;
width: 100vw;
max-width: none;
position: relative;
left: 50%;
margin-left: -50vw;
padding: 65px clamp(18px, 4vw, 65px) 80px;
color: var(--sh-navy);
font-family: inherit;
background:
radial-gradient(circle at 50% 0%, rgba(198,161,91,.12), transparent 32%),
linear-gradient(180deg, #FFFFFF 0%, #F5F5F2 100%);
overflow: hidden;
}
.sh-shipping-policy *,
.sh-shipping-policy *::before,
.sh-shipping-policy *::after {
box-sizing: border-box;
}
.sh-policy-inner {
width: 100%;
max-width: none;
margin: 0 auto;
}
/* HEADER */
.sh-policy-header {
text-align: center;
width: 100%;
margin: 0 auto 48px;
}
.sh-policy-header h1 {
margin: 0 0 18px;
font-size: clamp(38px, 5vw, 68px);
line-height: 1.05;
letter-spacing: -2px;
font-weight: 800;
color: var(--sh-navy);
}
.sh-policy-header p {
margin: 0 auto;
max-width: 850px;
color: var(--sh-text);
font-size: 16px;
line-height: 1.8;
}
.sh-policy-divider {
width: 75px;
height: 3px;
margin: 25px auto 0;
border-radius: 5px;
background: var(--sh-gold);
}
/* SHIPPING SUMMARY */
.sh-policy-stats {
display: grid;
grid-template-columns: repeat(4, minmax(0, 1fr));
gap: 18px;
margin-bottom: 38px;
}
.sh-stat {
position: relative;
overflow: hidden;
min-height: 145px;
padding: 25px 18px;
border: 1px solid var(--sh-border);
border-radius: 18px;
background: var(--sh-white);
box-shadow: 0 8px 28px rgba(23,23,23,.05);
display: flex;
flex-direction: column;
justify-content: center;
align-items: center;
text-align: center;
transition: transform .3s ease, border-color .3s ease;
}
.sh-stat:hover {
transform: translateY(-4px);
border-color: var(--sh-gold);
}
.sh-stat::after {
content: "";
position: absolute;
top: 0;
left: -120%;
width: 70%;
height: 100%;
background: linear-gradient(
100deg,
transparent,
rgba(255,255,255,.8),
transparent
);
transform: skewX(-20deg);
animation: shShine 5.5s infinite;
pointer-events: none;
}
.sh-stat:nth-child(2)::after { animation-delay: 1s; }
.sh-stat:nth-child(3)::after { animation-delay: 2s; }
.sh-stat:nth-child(4)::after { animation-delay: 3s; }
@keyframes shShine {
0% { left: -120%; }
35%, 100% { left: 150%; }
}
.sh-stat:last-child {
border-color: rgba(198,161,91,.65);
}
.sh-stat-label {
position: relative;
z-index: 2;
font-size: 10px;
font-weight: 800;
letter-spacing: 1.5px;
text-transform: uppercase;
color: var(--sh-text);
margin-bottom: 10px;
}
.sh-stat-number {
position: relative;
z-index: 2;
font-size: clamp(25px, 2vw, 34px);
line-height: 1;
font-weight: 800;
color: var(--sh-navy);
}
.sh-stat:last-child .sh-stat-number {
color: var(--sh-gold);
}
.sh-stat-small {
position: relative;
z-index: 2;
margin-top: 9px;
font-size: 12px;
color: var(--sh-muted);
}
/* POLICY GRID */
.sh-policy-grid {
display: grid;
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: 22px;
width: 100%;
}
.sh-policy-card {
position: relative;
min-width: 0;
padding: clamp(24px, 2.5vw, 38px);
border: 1px solid var(--sh-border);
border-radius: 20px;
background: rgba(255,255,255,.96);
box-shadow: 0 10px 30px rgba(23,23,23,.045);
transition:
transform .3s ease,
box-shadow .3s ease,
border-color .3s ease;
}
.sh-policy-card:hover {
transform: translateY(-3px);
box-shadow: 0 16px 38px rgba(23,23,23,.08);
border-color: rgba(198,161,91,.65);
}
.sh-policy-number {
width: 42px;
height: 42px;
display: flex;
align-items: center;
justify-content: center;
border-radius: 12px;
background: var(--sh-navy);
color: var(--sh-gold);
font-size: 12px;
font-weight: 800;
margin-bottom: 20px;
}
.sh-policy-card h2 {
margin: 0 0 14px;
font-size: clamp(19px, 1.5vw, 23px);
line-height: 1.3;
letter-spacing: -.3px;
color: var(--sh-navy);
}
.sh-policy-card p {
margin: 0 0 15px;
color: var(--sh-text);
font-size: 14px;
line-height: 1.8;
overflow-wrap: anywhere;
}
.sh-policy-card p:last-child {
margin-bottom: 0;
}
.sh-policy-card ul {
margin: 12px 0 0;
padding-left: 21px;
color: var(--sh-text);
}
.sh-policy-card li {
margin: 8px 0;
font-size: 14px;
line-height: 1.7;
}
/* INFO BOXES */
.sh-info-row {
display: grid;
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: 12px;
margin-top: 20px;
}
.sh-info-box {
position: relative;
min-width: 0;
overflow: hidden;
padding: 17px;
border: 1px solid #e5e0d6;
border-radius: 13px;
background: #F5F5F2;
}
.sh-info-box::before {
content: "";
position: absolute;
top: 0;
left: -100%;
width: 60%;
height: 100%;
background: linear-gradient(
90deg,
transparent,
rgba(198,161,91,.14),
transparent
);
animation: shBoxMove 4.5s infinite;
pointer-events: none;
}
@keyframes shBoxMove {
0% { left: -100%; }
45%, 100% { left: 140%; }
}
.sh-info-label,
.sh-info-value {
position: relative;
z-index: 2;
}
.sh-info-label {
display: block;
margin-bottom: 7px;
font-size: 10px;
line-height: 1.4;
font-weight: 800;
letter-spacing: 1px;
text-transform: uppercase;
color: var(--sh-muted);
}
.sh-info-value {
display: block;
font-size: 13px;
line-height: 1.6;
font-weight: 700;
color: var(--sh-navy);
overflow-wrap: anywhere;
}
/* ADDRESS */
.sh-address-box {
grid-column: 1 / -1;
min-width: 0;
margin-top: 4px;
padding: 26px;
border: 1px solid rgba(198,161,91,.55);
border-radius: 17px;
background: linear-gradient(135deg, #FFFFFF, #F5F5F2);
}
.sh-address-label {
display: block;
margin-bottom: 9px;
font-size: 10px;
font-weight: 800;
letter-spacing: 1.5px;
text-transform: uppercase;
color: #9a7539;
}
.sh-address-text {
margin: 0;
color: var(--sh-navy);
font-size: 14px;
line-height: 1.8;
font-weight: 600;
}
/* SUPPORT */
.sh-support {
grid-column: 1 / -1;
text-align: center;
padding: clamp(32px, 4vw, 55px) 25px;
border-radius: 22px;
background: var(--sh-navy);
color: white;
box-shadow: 0 16px 38px rgba(23,23,23,.14);
position: relative;
overflow: hidden;
}
.sh-support::before {
content: "";
position: absolute;
width: 280px;
height: 280px;
top: -170px;
right: -90px;
border-radius: 50%;
border: 1px solid rgba(198,161,91,.35);
pointer-events: none;
}
.sh-support::after {
content: "";
position: absolute;
width: 220px;
height: 220px;
bottom: -155px;
left: -65px;
border-radius: 50%;
border: 1px solid rgba(198,161,91,.25);
pointer-events: none;
}
.sh-support h2 {
position: relative;
z-index: 2;
color: white;
margin: 0 0 12px;
font-size: clamp(22px, 2.5vw, 30px);
}
.sh-support p {
position: relative;
z-index: 2;
max-width: 650px;
margin: 0 auto 22px;
color: rgba(255,255,255,.78);
font-size: 14px;
line-height: 1.8;
}
.sh-support a {
position: relative;
z-index: 2;
display: inline-block;
color: var(--sh-gold);
text-decoration: none;
font-weight: 800;
border-bottom: 1px solid rgba(198,161,91,.7);
padding-bottom: 5px;
overflow-wrap: anywhere;
transition: color .25s ease, border-color .25s ease;
}
.sh-support a:hover {
color: white;
border-color: white;
}
/* TABLET */
@media screen and (max-width: 900px) {
.sh-policy-stats {
grid-template-columns: repeat(2, minmax(0, 1fr));
}
.sh-policy-grid {
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: 15px;
}
.sh-policy-card {
padding: 25px 22px;
}
}
/* MOBILE */
@media screen and (max-width: 600px) {
.sh-shipping-policy {
padding: 42px 15px 55px;
}
.sh-policy-header {
margin-bottom: 30px;
}
.sh-policy-header h1 {
font-size: clamp(34px, 9vw, 43px);
letter-spacing: -1.5px;
}
.sh-policy-header p {
font-size: 14px;
line-height: 1.75;
}
.sh-policy-stats {
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: 10px;
margin-bottom: 24px;
}
.sh-stat {
min-height: 112px;
border-radius: 15px;
padding: 17px 9px;
}
.sh-stat-label {
font-size: 9px;
letter-spacing: 1px;
}
.sh-stat-number {
font-size: 24px;
}
.sh-stat-small {
font-size: 11px;
}
.sh-policy-grid {
grid-template-columns: minmax(0, 1fr);
gap: 13px;
}
.sh-policy-card {
padding: 24px 20px;
border-radius: 17px;
}
.sh-policy-card h2 {
font-size: 20px;
}
.sh-policy-card p,
.sh-policy-card li {
font-size: 13.5px;
}
.sh-info-row {
grid-template-columns: minmax(0, 1fr);
gap: 10px;
}
.sh-address-box {
grid-column: auto;
padding: 21px;
}
.sh-support {
grid-column: auto;
padding: 32px 20px;
border-radius: 18px;
}
}
/* ACCESSIBILITY */
@media (prefers-reduced-motion: reduce) {
.sh-stat::after,
.sh-info-box::before {
animation: none;
}
.sh-policy-card,
.sh-stat {
transition: none;
}
}
Shipping FREE Standard Shipping
Processing 1–2 Business Days
Transit 3–5 Business Days
Total Estimate 4–7 Business Days
01
Shipping Destination
Seat Haus currently ships to delivery addresses within Australia.
Standard shipping is provided at no additional charge on eligible orders.
02
Order Processing
Orders are generally prepared, packed and processed before being handed over to the shipping carrier.
Processing Time 1–2 Business Days
Order Cut-Off 5:00 PM Adelaide Time
Working Days Monday–Friday
Time Zone ACST / ACDT
Our standard business days are Monday to Friday, excluding applicable Australian public holidays.
Orders placed after the daily 5:00 PM Adelaide time cut-off, on weekends, or on applicable public holidays are generally processed on the next available business day.
03
Estimated Delivery
After an order has been processed and shipped, the estimated transit time is approximately 3–5 business days.
Transit Time 3–5 Business Days
Total Estimate 4–7 Business Days
Delivery times are estimates and may vary depending on the destination, carrier operations, weather, public holidays and other circumstances outside our control.
04
Shipping Carriers
The shipping carrier used for an individual order may vary depending on the shipment, delivery destination and available service.
Carrier selection may vary from order to order.
05
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation containing the available tracking information.
Tracking Updates May take up to 24 hours
Tracking information may take some time to become available after the carrier receives and scans the package.
06
Delivery Issues
Please make sure your shipping information is accurate and complete before placing your order.
If you notice an address issue after placing an order, contact our support team as soon as possible. We will do our best to assist before the order is dispatched.
If tracking shows that a package has been delivered but you cannot locate it, please first check around the delivery area and any locations where the carrier may have safely placed the package.
If you still cannot locate the shipment, contact our support team with your order and tracking information so we can assist with reviewing the shipment details.
07
Shipping Delays
While we work to keep deliveries within the estimated timeframe, occasional delays can occur due to circumstances outside our control, including:
- Carrier operations or service interruptions
- Weather conditions
- Public holidays and increased shipping volumes
- Other circumstances outside our control
If your shipment appears significantly delayed, please contact our support team with your order details.
08
Multiple Shipments
In some circumstances, products from the same order may be shipped separately.
If an order is divided into multiple shipments, separate tracking information may be provided for each package.
09
Shipping Charges
Seat Haus currently provides free standard shipping within Australia on eligible orders.
- Free standard shipping
- No minimum order value required
- No standard shipping charge on eligible orders
Any applicable shipping charges or available delivery options will be displayed during checkout before your order is completed.
10
Address Changes
Please carefully review your delivery address before completing your purchase.
If you need to correct an address after placing an order, contact us as soon as possible.
We cannot guarantee that an address can be changed once an order has been processed or dispatched.
11
Delivery Estimates
Delivery timeframes shown on our website are estimates only and are not guaranteed delivery dates.
Delays may occur because of carrier capacity, weather, public holidays, remote delivery locations or other events outside our reasonable control.
12
Need Help With Your Shipment?
If you have questions about shipping, tracking, delivery or an existing order, our support team is available to assist.
Please contact us using the email address below and include your order number where applicable.
Support Email info@seathaus.shop
Seat Haus Store Address
372 Old Sturt Highway, Glossop, South Australia 5344, Australia
Need Help With Your Order?
Our support team is here to help with shipping, tracking and delivery questions.
info@seathaus.shop
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